Introduction to Customer Success Stories in Birmingham & Solihull
At Leo Electrical, we pride ourselves on delivering exceptional repair services for washing machines, tumble dryers, cookers, ovens, and hobs across Birmingham, Solihull, and the West Midlands. Our customers’ satisfaction is our top priority, and we are excited to share some of our success stories with you.
Highlighting Specific Problems Solved
a. Washing Machine Woes:
Roger Francis from Birmingham had been struggling with a washing machine that wasn’t spinning properly. After our expert technicians examined the machine, we identified a faulty motor coupling as the issue. With a prompt repair, Roger’s washing machine was back to its optimal performance, saving him the cost of a new appliance and preventing further inconvenience.
b. Tumble Dryer Troubles:
In Solihull, we encountered a case where a tumble dryer was making a loud, unusual noise. Our team discovered that a worn drum bearing was the culprit. By replacing the defective part and performing a thorough service, we restored the dryer’s functionality, ensuring that our client could continue using their appliance without disruption.
c. Cooker and Oven Concerns:
A customer from the West Midlands reported an issue with their oven’s temperature accuracy. We performed a detailed diagnostic, recalibrated the thermostat, and made necessary repairs. Our client was thrilled to find that their oven now heats evenly, enhancing their cooking experience.
Showcasing Customer Satisfaction
Our case studies not only demonstrate our technical expertise but also our commitment to customer satisfaction. Roger Francis and many others have praised our efficient service, professionalism, and the value we bring to their everyday lives. We take pride in these positive feedbacks, which reflect our dedication to delivering top-notch repair services.
Why Choose Leo Electrical?
Leo Electrical stands out in Birmingham and Solihull for our:
- Expert Technicians: Highly trained to handle various appliance issues.
- Prompt Service: Fast response times and efficient repairs.
- Customer Care: A focus on customer satisfaction and clear communication.
Contact Us for Your Appliance Repair Needs
Google Reviews

Carter's lane, Halesowen customer
Frequently Asked Questions (FAQs)
1: What types of appliances does Leo Electrical repair in Birmingham and Solihull?
We specialise in repairing a wide range of domestic electric appliances, including washing machines, tumble dryers, electric cookers, ovens, and hobs. Our team serves customers throughout Birmingham, Solihull, and surrounding areas in the West Midlands.
Q2: How quickly can Leo Electrical attend to an appliance repair?
We offer prompt same-day or next-day service, depending on availability and your location. Our goal is to minimise downtime and restore your appliance as quickly as possible. Contact us today to check our current response times for Birmingham and Solihull.
Q3: Is it better to repair or replace a faulty washing machine or tumble dryer?
In many cases, repairing your appliance is more cost-effective than replacing it. Our experienced technicians will diagnose the problem and offer honest advice. If a simple repair can extend your appliance’s life, we’ll get it running efficiently again, just like we did for Roger in Birmingham.
Q4: Do you provide a warranty on your appliance repairs?
Yes, all our repairs are backed by a guarantee for parts and labour, giving you peace of mind. We use high-quality replacement parts and follow best practices to ensure long-lasting results.
Q5: How do I book an appliance repair in Solihull or Birmingham?
Booking a repair with Leo Electrical is easy – You can call us directly. We’ll arrange a convenient time and keep you updated every step of the way.
If you’re facing issues with your appliances, trust Leo Electrical to provide reliable and effective solutions. Our team is ready to assist you with any repair needs across Birmingham, Solihull, and the West Midlands.
Checkatrade Reviews
Oven repair – new element required
10 Verified Review
Prompt efficient attention, clean worker and reasonable cost. Would use again.
Location:B91 Dated:August 2023
Washing machine installation
10 Verified Review
Top job, bang on time, very tidy and took old machine away. Would highly recommend.
Location:B61 Dated:October 2023
Tumble dryer heating element
10 Verified Review
Easy to arrange to come out and came when said he would. Fixed the problem quickly.
Location:B30 Dated:September 2023
Replace washing machine door handle
10 Verified Review
Very helpful and fixed problem same afternoon. Cheerful and courteous. Thank you
Location:B13 Dated:August 2023
Diagnose and deal with malfunction
10 Verified Review
Came early morning on the next working day, promptly and fixed it. No mess, friendly.
Location:B30 Dated:June 2023
Repair to range cooker and oven
10 Verified Review
Used Chris for 20+ years. Always reliable and has never let us down when needed.
Location:B60 Dated:September 2023
A new heat element fitted in electric oven
10 Verified Review
Really pleased with the work Chris (Leo’s electrical) did for us, would certainly recommend
Location:B35 Dated:October 2023